Description
Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in elegant rooms with free WiFi. Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 200 metres away from the hotel.
+ more infoCheck-in
15:00 -
Check-out
- 11:00
GroupsWhen booking more than 10 rooms, different policies and additional supplements may apply. |
InternetWiFi is available in all areas and is free of charge. |
ParkingFree private parking is possible at a location nearby (reservation is not needed). |
PetsPets are not allowed. |
Children and Extra Bed PolicyAll children are welcome. One child under 3 years stays free of charge when using existing beds. One child under 4 years stays free of charge in a child's cot/crib. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 4. The maximum number of children's cots/cribs in a room is 1. |
Hotel facilities
- Ironing service
- Internet services
- Non-smoking rooms
- Family rooms
- Guest accommodation sealed after cleaning
- Restaurant
- Physical distancing in dining areas
- First aid kit available
- Air conditioning
- Snack bar
- Concierge service
- Sun terrace
- Shuttle service (additional charge)
- Breakfast takeaway containers
- Babysitting/child services
- Terrace
- Private parking
- Room service
- ATM/cash machine on site
- Food can be delivered to guest accommodation
- Staff follow all safety protocols as directed by local authorities
- Dry cleaning
- Shared lounge/TV area
- Security alarm
- Fax/photocopying
- Ticket service
- Daily housekeeping
- Bar
- Delivered food is securely covered
- Physical distancing rules followed
- Car hire
- Heating
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Breakfast in the room
- Tour desk
- All plates, cutlery, glasses and other tableware have been sanitized
- Guest accommodation is disinfected between stays
- Luggage storage
- Contactless check-in/check-out
- Free parking
- Business centre
- Fire extinguishers
- Airport shuttle
- Express check-in/check-out
- Airport shuttle (additional charge)
- Allergy-free room
- WiFi
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- 24-hour front desk
- WiFi available in all areas
- Process in place to check health of guests
- Free WiFi
- Face masks for guests available
- Currency exchange
- Non-smoking throughout
- Use of cleaning chemicals that are effective against Coronavirus
- Laundry
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Thermometers for guests provided by property
- Live sport events (broadcast)
- Lift
- Meeting/banquet facilities
- Soundproof rooms
- Shoeshine
- Packed lunches
- Smoke alarms
- Parking
- Safety deposit box
- CCTV in common areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Cashless payment available
- Special diet menus (on request)
Room Types
1) Deluxe Double Room
Max guests: Area: 22 m2Boasting views of the internal of the hotel from its balcony, this air-conditioned room offers furnishings made of oak wood and modern appliances. The private bathroom is stocked with a rain shower and Grohe accessories. This room also features a 32" LED TV, mini-fridge and fully sound-absorbing framed structures for thermal break. Free WiFi is offered.
Room Facilities
- Tea/Coffee maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hairdryer
- Balcony
- Refrigerator
- Desk
- Free toiletries
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Cable channels
- Flat-screen TV
- Soundproofing
- Hardwood or parquet floors
- Wake-up service
- Wardrobe or closet
- Hypoallergenic
- Towels
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Walk-in shower
- Bottle of water
- Trash cans
- Cribs
- Toothbrush
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Non-feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Inner courtyard view
- Mobile hotspot device
- Key card access
- Hand sanitiser
2) Deluxe Double Room with City View
Max guests: Area: 20 m2Boasting views of Heraklion from its balcony, this air-conditioned room offers furnishings made of oak wood and modern appliances. The private bathroom is stocked with a rain shower and Grohe accessories. This room also features a 32" LED TV, mini-fridge and fully sound-absorbing framed structures for thermal break. Free WiFi is offered.
Room Facilities
- Tea/Coffee maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hairdryer
- Balcony
- Refrigerator
- Desk
- Free toiletries
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Cable channels
- Flat-screen TV
- Soundproofing
- View
- Hardwood or parquet floors
- Wake-up service
- Wardrobe or closet
- Hypoallergenic
- City view
- Towels
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Walk-in shower
- Bottle of water
- Trash cans
- Cribs
- Toothbrush
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Non-feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Hand sanitiser
3) Deluxe Double Room with Sea View
Max guests: Area: 20 m2Boasting magnificent views of the ancient walls and Cretan Sea, this air-conditioned room offers furnishings made of oak wood and modern appliances. The private bathroom is stocked with a rain shower and Grohe accessories. This room also features a 32" LED TV, mini-fridge and fully sound-absorbing framed structures for thermal break. Free WiFi is offered.
Room Facilities
- Tea/Coffee maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hairdryer
- Balcony
- Refrigerator
- Desk
- Free toiletries
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Cable channels
- Flat-screen TV
- Soundproofing
- View
- Hardwood or parquet floors
- Wake-up service
- Wardrobe or closet
- Sea view
- Hypoallergenic
- Towels
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Walk-in shower
- Bottle of water
- Trash cans
- Cribs
- Toothbrush
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Non-feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Hand sanitiser
4) Deluxe Triple Room
Max guests: Area: 22 m2Opening to a balcony, this air-conditioned room offers furnishings made of oak wood and modern appliances. The private bathroom is stocked with a rain shower and Grohe accessories. This room also features a 32" LED TV, mini-fridge and fully sound-absorbing framed structures for thermal break. Free WiFi is offered.
Room Facilities
- Tea/Coffee maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hairdryer
- Balcony
- Refrigerator
- Desk
- Free toiletries
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Cable channels
- Flat-screen TV
- Sofa
- Soundproofing
- View
- Hardwood or parquet floors
- Wake-up service
- Wardrobe or closet
- Hypoallergenic
- City view
- Towels
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Walk-in shower
- Bottle of water
- Trash cans
- Cribs
- Toothbrush
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Non-feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Hand sanitiser
5) Deluxe Family Room
Max guests: Area: 25 m2Opening to a balcony with views of Heraklion, this air-conditioned room offers furnishings made of oak wood and modern appliances. The private bathroom is stocked with a rain shower and Grohe accessories. This room also features a 32" LED TV, mini-fridge and fully sound-absorbing framed structures for thermal break. Free WiFi is offered.
Room Facilities
- Tea/Coffee maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hairdryer
- Balcony
- Refrigerator
- Desk
- Free toiletries
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Cable channels
- Flat-screen TV
- Sofa
- Soundproofing
- View
- Hardwood or parquet floors
- Wake-up service
- Wardrobe or closet
- Hypoallergenic
- City view
- Towels
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Walk-in shower
- Bottle of water
- Trash cans
- Cribs
- Toothbrush
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Non-feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key card access
- Hand sanitiser